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DEALER CENTER

CONTACT

Phone:86-571-82955176 82955177 82955178
Fax:86-571-82955192
Mail:
Business:
commerce@gacgonow.com.cn
AfterSales:
services@gacgonow.com.cn

Warranty Claim

Type

Vehicle Guarantee time

SPARE PARTS CONCERNNED

A

A1

2years or 40000 km
warranty

Cylinder body、cylinder head cover、oil sump、oil dipstick pipe、Intake Manifold、Exhaust Manifold、clutch case、Transmission case、Tail cover、shift fork、shift fork shaft、diff case、front axle stabilizer bar、suspension bracket(without rubber)、Rear axle bracket(L R)

A2

1years or 20000 km
Warranty

Engine parts:front cover component、belt wheel 、Engine tensioner wheel、crankshaft、camshaft、piston、piston pin、connecting rod etc

Transmission:input shaft、output、release fork、flywheel、transmission gear etc.

Suspension system:connect weld assy、shock absorber spring、Mid support installation bracket etc

Fr axle:secondary vehicle body, longitudinal bar etc

Steering system:power steering gear assy.(without the fetlock)、L F turning joint assy、power steering hose、power steering oil pump, up-low turning shaft etc,

Brake system:brake master cylinder、power steer、brake hose、control unit、two-way valve etc.

Electric system:Engine ECU、compressor assy etc

Vehicle body: vehicle sheet metal structure(vehicle body assy., front body sheet metal assy、front and rear floor assy、cross beam、longitudinal beam、Fr Rr door、L R side cover、tail skirt component etc)、Engine hood lock body、Fr Rr door lock body、luggage box lock body etc.

B

B1

1years or 20000km
warranty

Bearing tile、valve、synchronizer、transmission bearing、fuel tank assy.、fuel orbit assy、catalytic converter assy、suspension component with rubber etc.

B2

6 months or 20000 km warranty

All kinds of Sensors、kinds of switches、lamps、tubes、oil seals、seal strips、brackets、cables、paints on body、glass、interior and exterior、harness

Timing belt、piston ring、clutch plate、release bearing、starter、generator、throttle valve assy、trans-shafts、fetlock assy、absorber、Front wheel hub、brake disk、brake calipers、arms、pin 、antenna、high-pressure line、audio system、relay、rear mirror、ion generator、rear brake hub、axles bearing、speakers、clutch、brake oil bottle、power steer bottle、radiator、safety belt 、seat、air-con、axle(Fr Re twist bar、stabilizer、beam assy、rear arm(Fr L)、rear axle bush block assy)、wiper motor assy、washer pump、evaporator、power window motor assy、electron-fuel pump、 lock closedown device、roof window, etc

C

C1

6 months or 20000 km warranty

battery、door mud slot、hinge board for the fuel filler cap、drive belt、control panel etc

C2

3months or 5000km warranty

Friction、wiper blade、brake block、clutch disc、water pump generator belt、power steering belt、compressor belt and tensioner wheel、dust cover、tire etc.

parts Replaced regularly:oil filter、fuel filter.

others:lamps、spark plug etc.

D

 

No warranty

Air filter、oil filter core、balance block、pipe clamp、wire clip、fuse、heat insulation pad、oil、fluid、grease. Rubber parts、plastic、bolt and nut like this etc not mentioned above.

NOTE:

  1. Warranty parts for commercial vehicle: A:2years; B:1years; C: 3-6months; D: No warranty.
  2. If the distributors sign the overseas after-sales contract with GAC GONOW Auto, the market quality guarantee time should be subject to the term of the contract
  3. Quality guarantee time will eventually according to the After-sales agreement.
  4. GONOW warranty E-mail address: gonowwarranty@126.com
 
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